1. Quality end user-developed applications: some essential ingredients;Amoroso;Data Base,1992
2. Estimating non-response bias in mail surveys;Armstrong;Journal of Marketing Research,1977
3. Development of a tool for measuring and analyzing computer user satisfaction;Bailey;Management Science,1983
4. Firm resources and sustained competitive advantage;Barney;Journal of Management,1991
5. R.W. Brislin, Translation and content analysis of oral and written material, in: H.C. Triandis, J.W. Berry (Eds.), Handbook of Cross-cultural Psychology, Methodology, vol. 2, Allyn and Bacon, Boston, 1980.