1. Managing stakeholders;McElroy,2000
2. The moral basis of stakeholder theory;Gibson;J Bus Ethics,2000
3. Issues negotiation – investigating in stakeholders;Watson;Corp Commun: An Int J,2002
4. Breaking the impasse – consensual approaches to resolving public disputes;Susskind,1987
5. Dealing with an angry public – the mutual gains approach;Susskind,1996