1. Adverse events in drug administration: a literature review;Armitage;Journal of Nursing Management,2003
2. Clinical risk and collective competence in the hospital emergency department in the UK;Boreham;Social Science and Medicine,2000
3. Bristol Royal Infirmary Inquiry, 2001. Learning from Bristol. The Report of the Public Inquiry into Children’s Heart Surgery at the Bristol Royal Infirmary, 1984–1995. DH, London.
4. Department of Health, 2000. An organisation with a memory. Report of an Expert Group on Learning from Adverse Events in the NHS Chaired by the Chief medical Officer. The Stationary Office, London.
5. Building a Safer NHS for Patients: Implementing an Organisation with a Memory;Department of Health,2001