1. The Consultation: an Approach to Learning and Teaching;Pendleton,1984
2. A new model for physician-patient communication;Keller;Patient Educ. Couns.,1994
3. Getting the most out of the clinical encounter: the four habits model;Frankel;Perm. J.,1999
4. The SEGUE Framework for teaching and assessing communication skills;Makoul;Patient Educ. Couns.,2001
5. The Medical Interview: the Three Function Approach;Cole,2013