1. Categorization in accident departments: ‘good’ patients ‘bad’, patients and ‘children’;Dingwall;Soc Health Ill,1983
2. Normal rubbish: deviant patients in casualty departments;Jeffery;Soc Health Ill,1979
3. The ceremonial order of the clinic;Strong,1979
4. Forms of talk;Goffman,1981
5. The clinical subject: adolescent in a cleft-palate clinic;Silverman;Soc Health Ill,1983