1. Inpatient Survey 2014;Care Quality Commission,2014
2. Department of Health Equity and Excellence: Liberating the NHS;Department of Health,2010
3. Making Shared Decision-making a Reality: No Decision about Me without Me;The King’s Fund,2011
4. Five Year Forward View;NHS England,2014
5. Helping Measure Person-Centred Care;The Health Foundation,2014