Patients’ evaluation of quality of care in general practice: What are the cultural and linguistic barriers?

Author:

Harmsen J.A.M. (Hans),Bernsen R.M.D. (Roos),Bruijnzeels M.A. (Marc),Meeuwesen L. (Ludwien)

Publisher

Elsevier BV

Subject

General Medicine

Reference37 articles.

1. Culture, illness, and care: clinical lessons from anthropologic and cross-cultural research;Kleinman;Ann Intern Med.,1978

2. Medicine and culture. notions of health and sickness in Britain, the U.S., France and West Germany;Payer,1990

3. Patients’ perceptions of service quality dimensions: an empirical examination of healthcare in New Zealand;Clemes;Health Mark Q,2001

4. Quality assurance in health care: from a traditional towards a modern approach;Harteloh;Health Policy,1994

5. The effects of patient communication skills training on compliance;Cegala;Arch Fam Med,2000

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