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It's not what you say but how you say it: Examining the influence of perceived voice assistant gender and pitch on trust and reliance

  • Published:2023-01 Issue: Volume:106 Page:103864
  • ISSN:0003-6870
  • Container-title:Applied Ergonomics
  • language:en
  • Short-container-title:Applied Ergonomics

Author:

Goodman Kylie L.ORCID,Mayhorn Christopher B.

Publisher

Elsevier BV

Subject

Physical Therapy, Sports Therapy and Rehabilitation,Engineering (miscellaneous),Safety, Risk, Reliability and Quality,Human Factors and Ergonomics

Reference40 articles.

1. Using conversational agents to explain medication instructions to older adults;Azevedo;AMIA Annu. Symp. proc.,2018

2. Associations between antidepressant adherence and shared decision-making, patient–provider trust, and communication among adults with diabetes: diabetes study of northern California (DISTANCE);Bauer;J. Gen. Intern. Med.: JGIM,2014

3. Gender schema theory: a cognitive account of sex typing;Bem;Psychol. Rev.,1981

4. Multiple significance tests: the Bonferroni method;Bland;BMJ (Clinical research ed.),1995

5. Praat: Doing Phonetics by Computer [Computer Program];Boersma,2020

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1. Evaluating privacy, security, and trust perceptions in conversational AI: A systematic review;Computers in Human Behavior;2024-10

2. Using anthropomorphism, transparency, and feedback to improve phishing detection aids;Theoretical Issues in Ergonomics Science;2024-07-04

3. The Audience Perception to AI Voicebot News: An Experimental Analysis;Proceedings of the 2024 8th International Conference on Education and Multimedia Technology;2024-06-22

4. Collaborating with my Doppelgänger;Proceedings of the ACM on Computer Graphics and Interactive Techniques;2024-05-11

5. Apple's Knowledge Navigator: Why Doesn't that Conversational Agent Exist Yet?;Proceedings of the CHI Conference on Human Factors in Computing Systems;2024-05-11
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