1. Fundamentals of Operations Research;Ackoff,1968
2. Evaluating Decision Support Systems;Adelman,1992
3. Managing information technology: a crisis of confidence?;Angell;European Management Journal,1990
4. Machine metaphors and conspicuous production: the human-centred systems movement and the re-enchantment of technology;Badham,1991
5. Readings in Groupware and Computer-supported Cooperative Work, Assisting Human-human Collaboration,1993