Quality confusion: Too many gurus, not enough disciples
Author:
Publisher
Elsevier BV
Subject
Marketing,Business and International Management
Reference8 articles.
1. Quality is Free;Crosby,1979
2. Out of the Crisis;Deming,1982
3. The Management and Control of Quality;Evans,1989
4. Managing Quality;Garvin,1988
5. Quality Planning and Analysis;Juran,1980
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