The impact of electronic customer relationship management strategies on customer loyalty: A mediated model-Reference-Cited by-同舟云学术

The impact of electronic customer relationship management strategies on customer loyalty: A mediated model

Published:2023-12 Issue:4 Volume:9 Page:100149
ISSN:2199-8531
Container-title:Journal of Open Innovation: Technology, Market, and Complexity
language:en
Short-container-title:Journal of Open Innovation: Technology, Market, and Complexity

Author:

Magatef Sima,Al-Okaily Manaf^ORCID,Ashour Laila,Abuhussein Tala

Publisher

Elsevier BV

Subject

General Economics, Econometrics and Finance,Sociology and Political Science,Development

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