1. A multi-server queue, with narrow- and wide-band customers and WB restricted access;De Serres;IEEE Transactions on Communication,1988
2. A. Feldmann, Characteristics of TCP connection arrivals, Technical Report, AT&T Labs-Research, 1998.
3. Some problems in the theorem of queues;Kendall;Journal of the Royal Statistical Society,1951
4. Queueing Systems, Vol. I: Theory;Kleinrock,1975
5. Matrix-Geometric Solutions in Stochastic Models, An Algorithmic Approach;Neuts,1981