Perceived service quality at higher education institutions: A study on the success factors of total quality management practices in Bangladesh-Reference-Cited by-同舟云学术

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Perceived service quality at higher education institutions: A study on the success factors of total quality management practices in Bangladesh

Published:2024 Issue: Volume:10 Page:100997
ISSN:2590-2911
Container-title:Social Sciences & Humanities Open
language:en
Short-container-title:Social Sciences & Humanities Open

Author:

Rahman Md Mashiur^ORCID,Nasrin Salma

Funder

University Grants Commission

Publisher

Elsevier BV

Reference86 articles.

1. Quality management applied to web based courses;Aggarwal;Total Quality Management,2006

2. Quality of education and campus violence: Case studies of Dhaka and Rajshahi universities;Ahmad,2000

3. Perception of education quality in private universities of Bangladesh: A study from students' perspective;Akareem;Journal of Marketing for Higher Education,2012

4. Quality assurance strategies for affiliated institutions of HE: A case study of the affiliates under national university of Bangladesh;Alam;Higher Education,2014

5. Understanding students' perceptions of service quality in higher education: A qualitative study;Almeida;Studies in Higher Education,2023

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