1. National trends in health care consumerism: a white paper report. Solucient. 2003. Accessed at http://www.solucient.com/forms/nationaltrends.shtml on August 6, 2003
2. Making informed medical decisions: where to look and how to use what you find;Oster,2000
3. Patients and doctors: some thoughts on an evolving relationship amid unprecedented change;Bottles;Manag. Care Q.,2000
4. Working with your doctor: getting the healthcare you deserve;Keene,1998
5. Power to the patient: the treatments to insist on when you’re sick;Rosenfeld,2003