1. Society for Assisted Reproductive Technology. Clinical summary report. 2007. Available at: http://www.sart.org. Last accessed July 21, 2010.
2. Business process management: practical guidelines to successful implementations;Jeston,2008
3. Education and debate: redesigning cancer care;Kerr;BMJ,2002
4. Pragmatic science: accelerating the improvement of critical care;Brock;New Horiz,1998
5. Gawande A. What happens when patients find out how good their doctors really are? Ann of Med. The Bell Curve: The New Yorker. December 6, 2004.