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2. Communication gaps in disaster management: perceptions by experts from governmental and non-governmental organizations;Palttala;J Contingencies Crisis Man,2012
3. FEMA. Communications & Information Management. Available at: http://www.fema.gov/communications-information-management.
4. How social media is changing disaster response;Maron;Scientific American,2013
5. The Secret History of FEMA. Wired, September 3, 2017. Available at: https://www.wired.com/story/the-secret-history-of-fema/.