Benchmarking the impact, quality, and value of an academic online e-Library

Author:

Roper Lucy

Publisher

Elsevier

Reference47 articles.

1. American Productivity and Quality Center (APQC) [online], 2003. Available at: http://www.apqc.org (accessed 5.11.21.).

2. Australian Business Excellence Framework, Standards Australia International, Sydney.

3. Acceleration of digital learning and what it means for libraries;Brenton,2021

4. Benchmarking: The Search for Industry Best Practices that lead to Superior Performance;Camp,1989

5. A competence-based strategic management model factoring in key success factors and benchmarking;Chen;Benchmarking: An International Journal,2005

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