1. Doing what counts for patient safety: Federal actions to reduce medical errors and their impact;Quality Interagency Coordination Task Force [QuIC],2000
2. Crossing the quality chasm;Institute of Medicine [IOM],2001
3. Hearst national investigation finds Americans are continuing to die in staggering numbers from preventable medical injuries;Hearst Corporation,2009
4. Patient safety and quality of healthcare—full report;European Opinion Research Group,2010