1. QFD concept for improving higher education;Akao,1996
2. Industrial engineering education for the 21st century;Badiru;Ind. Eng,1994
3. The realistic model of higher education;Bailey;Qual. Prog,1996
4. Restoring the pillars of higher education;Bemowski;Qual. Prog,1991
5. Total quality management and education;Dahlgaard;Total Quality Management (TQM),1995