Do travelers trust intelligent service robots?-Reference-Cited by-同舟云学术

Do travelers trust intelligent service robots?

Published:2020-03 Issue: Volume:81 Page:102886
ISSN:0160-7383
Container-title:Annals of Tourism Research
language:en
Short-container-title:Annals of Tourism Research

Author:

Tussyadiah Iis P.,Zach Florian J.,Wang Jianxi

Publisher

Elsevier BV

Subject

Tourism, Leisure and Hospitality Management,Development

Reference104 articles.

1. Trust in automated systems literature review;Adams,2003

2. Why do consumers trust online travel websites? Drivers and outcomes of consumer trust toward online travel websites;Agag;Journal of Travel Research,2016

3. Structural equation modeling in practice: A review and recommended two-step approach;Anderson;Psychological Bulletin,1988

4. The influence of people’s culture and prior experiences with Aibo on their attitude towards robots;Bartneck;AI and Society–The Journal of Human-Centred Systems,2007

5. An international crowdsourcing study into people’s statements on fully automated driving;Bazilinskyy,2015

Cited by 171 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. The dark side of robot usage for hotel employees: An uncertainty management perspective;Tourism Management;2025-02

2. Development of a measurement instrument for pedestrians’ initial trust in automated vehicles;International Journal of Human-Computer Studies;2024-11

3. Online customer-to-customer (C2C) incivility: impacts of managerial responses in digital customer service settings;International Hospitality Review;2024-09-10

4. Mobile payment services in hospitality and tourism sector: technology determinism, social constructivism, and technology ecosystem;Asia Pacific Journal of Tourism Research;2024-09-04

5. Family-customer happiness and its impact on customer citizenship behavior: A study of parent–child consumption in robot restaurants;Tourism Management Perspectives;2024-09