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The relationship between integrated logistics and customer service

  • Published:1997-06 Issue:2 Volume:33 Page:129-138
  • ISSN:1366-5545
  • Container-title:Transportation Research Part E: Logistics and Transportation Review
  • language:en
  • Short-container-title:Transportation Research Part E: Logistics and Transportation Review

Author:

Ellinger Alexandeer E,Daugherty Patricia J,Gustin Craig M

Publisher

Elsevier BV

Subject

Transportation,Business and International Management,Civil and Structural Engineering

Reference35 articles.

1. Management Control Systems;Anthony,1992

2. Improving the logistics/marketing/sales interface;Bowersox,1991

3. Adding value by distribution;Bowersox;Logistics Technology International,1992

4. Leading Edge Logistics: Competitive Positioning for the 1990's;Bowersox,1989

5. Improving Quality and Productivity in the Logistics Process;Byrne,1991

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