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Understanding public transport satisfaction: Using Maslow's hierarchy of (transit) needs

  • Published:2019-09 Issue: Volume:81 Page:75-94
  • ISSN:0967-070X
  • Container-title:Transport Policy
  • language:en
  • Short-container-title:Transport Policy

Author:

Allen Jaime,Muñoz Juan Carlos,Ortúzar Juan de Dios

Funder

Centre for Sustainable Urban Development (CEDEUS)

Bus Rapid Transit Centre of Excellence (BRT+)

Volvo Research and Educational Foundations

Institute for Complex Engineering Systems

Chilean Comisión Nacional de Investigación Científica y Tecnológica (CONICYT)

Universidad de Costa Rica

Laboratorio Nacional de Materiales y Modelos Estructurales (LanammeUCR)

Beca de Estudios de Posgrado en el Exterior 2014

Publisher

Elsevier BV

Subject

Transportation,Geography, Planning and Development

Reference55 articles.

1. The role of critical incidents and involvement in transit satisfaction and loyalty;Allen;Transport Pol.,2019

2. Effect of critical incidents on public transport satisfaction and loyalty: an ordinal probit SEM-MIMIC approach;Allen;Transportation,2018

3. Modelling service-specific and global transit satisfaction under travel and user heterogeneity;Allen;Transport. Res. Pol. Pract.,2018

4. ‘Complacent car addicts’ or ‘aspiring environmentalists’? Identifying travel behaviour segments using attitude theory;Anable;Transport Pol.,2005

5. Structural equation modelling in practice: a review and recommended two-step approach;Anderson;Psychol. Bull.,1988
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