1. Curing health care: new strategies for quality improvement;Berwick,1990
2. CQI annual 1995: innovations and breakthrough improvements—applying continuous improvement to integrated delivery systems,1995
3. A history of managing for quality: the evolution, trends, and future directions of managing for quality,1995
4. Benchmarking: the search for industry best practices that lead to superior performance;Camp,1989
5. The structure of scientific revolution;Kuhn,1962