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Balanced scorecard performance evaluation in a closed-loop hierarchical model under uncertainty

  • Published:2014-11 Issue: Volume:24 Page:1022-1032
  • ISSN:1568-4946
  • Container-title:Applied Soft Computing
  • language:en
  • Short-container-title:Applied Soft Computing

Author:

Lin Yuan Hsu,Chen Chih-Cheng,Tsai Chuck F.M.,Tseng Ming-Lang

Funder

National Science Council Taiwan

Publisher

Elsevier BV

Subject

Software

Reference50 articles.

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2. 2010 Annual Survey Report of Inbound Traveller Consumption and Tendency;Taiwan Tourism Bureau,2011

3. Predictive performance measurement system: a fuzzy expert system approach;Unahabhokha;Benchmarking: Int. J.,2007

4. Uncovering the links between regulation and performance measurement;Tan;Int. J. Prod. Econ.,2009

5. Toward management of transportation service quality;Morash;Logist. Transp. Rev.,1994

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