1. Relevance Regained;Thomas Johnson,1992
2. Progressive Choice: The Customer as Regulator;Barnich,1994
3. The Tools of Competition: Differentiation, Segmentation and the Microprocessor;Piepmeier;Elec. j.,1993
4. Demand-Side Management: Concept & Methods;Gellings,1988
5. There is No Going Back;Moler;Pub. Util. Fort.,1993