1. Risk management in health care: Where did it come from and where is it going?;Challan;Mt Sinai J Med,1993
2. The fourth absolute: The measurement of quality is the price of nonconformance;Crosby;In Quality Without Tears: The Air of Hassle-Free Management,1984
3. Total quality in Healthcare: From Theory to Practice;Gaucher,1984
4. A five-year study of needlestick injuries: Significant reduction associated with communication, education, and convenient placement of sharps containers;Haiduven;Infect Control Hosp Epidemiol,1992
5. Measuring the costs of nosocomial infections: Methods for estimating economic burden on the hospital;Haley;Am J Med,1991