E-service Evaluation: User satisfaction measurement and implications in health sector

Author:

Kitsios Fotis,Stefanakakis Stavros,Kamariotou Maria,Dermentzoglou Lambros

Publisher

Elsevier BV

Subject

Law,Hardware and Architecture,Software

Reference46 articles.

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2. A framework for conceptualizing patient loyalty to healthcare organizations;Astuti;Health Serv. Manage. Res.,2016

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4. Measuring patients' satisfaction with nursing care;Bond;J. Adv. Nurs.,1992

5. Online health information seeking in the context of the medical consultation in Switzerland;Caiata-Zufferey;Qual. Health Res.,2010

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