1. American Hospital Association. Utilization and volume. In Research and trends (chap. 3). Available at www.aha.org/aha/research-and-trends/chartbook/index.html. Cited November 13, 2009.
2. DeFrances CJ, Lucas CA, Buie VC, et al. 2006 National Hospital Discharge Survey. National Health Statistics Report No. 5. U.S. Department of Health and Human Services, Centers for Disease Control and Prevention, July 30, 2008. Available at www.cdc.gov/nchs/data/nhsr/nhsr005.pdf. Cited November 15, 2009.
3. U.S. Department of Labor. Bureau of Labor Statistics. Occupational outlook handbook 2000-2001. Available at www.umsl.edu/services/govdocs/ooh20002001/71.htm. Cited November 13, 2009.
4. Individualized care for frail elders: theory and practice;Happ;J Gerontol Nurs,1996
5. Knowing the patient: a process model for individualized interventions;Radwin;Nurs Res,1995