Service Systems Engineering Applications
Author:
Publisher
Elsevier BV
Subject
General Engineering
Reference32 articles.
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3. Hipel, K.W., Jamshidi, M.M., Tien, J.M., and White, C.C. 2007. The Future of Systems, Man, and Cybernetics: Application Domains and research Methods. IEEE Transactions on Systems, Man, and Cybernetics-Part C: Applications and Reviews 37 (5): 726-743.
4. Maglio P. and Spohrer, J. 2008. Fundamentals of Service Science. Journal of the Academy of Marketing Science 36 (1): 18-20. DOI: 10.1007/s11747-007-0058-9.
5. Vargo, S.L. and Akaka, M.A. 2009. Service-Dominant Logic as a Foundation for Service Science: Clarifications. Service Science 1 (1): 32-41.
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