1. Supply chain frameworks for the service industry: a review of the literature’;Drzymalski;European International Journal of Science and Technology,2012
2. Jelenic, D. The importance of knowledge management in Organizations–with emphasis on the balanced scorecard learning and growth Perspective. 2011; in Management, Knowledge and Learning, International Conference.
3. Supply chain knowledge management adoption increases overall efficiency and competitiveness’;Van Zyl;SA Journal of Information Management,2003
4. A new framework for service supply chains;Baltacioglu;The Service Industries Journal,2007
5. A Framework for Improving Knowledge Management Practices in Namibian Software Companies;Iyawa;Journal of Information & Knowledge Management,2016