Theories of Value and Demonstrating their Practical Implementation in Academic Library Services

Author:

Malapela ThembaniORCID,De Jager Karin

Funder

National Research Foundation of South Africa

Publisher

Elsevier BV

Subject

Library and Information Sciences,Education

Reference56 articles.

1. Performance measurement in library and information services;Abbott,1994

2. The elements of value: Measuring-and delivering- what consumers really want;Almquist;Harvard Business Review,2016

3. Generic wellbeing outcomes: Towards a conceptual framework for wellbeing outcomes in museums;Ander;Museum Management and Curatorship,2011

4. Academic library impact: Improving practice and essential areas to research. Prepared by Lynn Silipigni Connaway, William Harvey, Vanessa Kitzie, and Stephanie Mikitish;Association of College and Research Libraries,2017

5. Capturing business intelligence required for targeted marketing, demonstrating value, and driving process improvement;Brian;Library & Information Science Research,2012

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