1. Scripts, Plans, Goals, and Understanding: An Inquiry Into Human Knowledge Structures;Schank,1977
2. Language and Memory;Schank;Cognitive Science,1980
3. See, for example, TILT. Online. The University of Texas System Digital Library. (2004). Available: http://tilt.lib.utsystem.edu/ (accessed February 15, 2006); Lori Harris, Using the World Wide Web: A Self-Guided Tutorial. Online. The University of South Carolina. (2002). Available: http://usclancaster.sc.edu/library/webtutorial/ (accessed February 15, 2006); Finding Information on the Internet: A Tutorial. Online. University of California, Berkeley Library. (2005). Available: http://www.lib.berkeley.edu/TeachingLib/Guides/Internet/FindInfo.html (accessed February 15, 2006).
4. Designing the UserIinterface;Schneiderman,1997
5. Differences Between Print Design and Web Design;Nielsen;Useit.com: Jakob Nielsen on Usability and Web Design,1999