1. Forty years of out-of-stock research–and shelves are still empty;Aastrup;Int. Rev. Retail Distrib. Consum. Res.,2010
2. How consumers value retailer's return policy leniency levers: an empirical investigation;Abdulla;Prod. Oper. Manag.,2022
3. Taking stock of consumer returns: a review and classification of the literature;Abdulla;J. Oper. Manag.,2019
4. Management of product returns in retail firms: an investigation into critical determinants;Ahsan,2013
5. Marketplace, reseller, or web-store channel: the impact of return policy and cross-channel spillover from marketplace to web-store;Alaei;J. Retailing Consum. Serv.,2020