1. Taking care of the hateful patient;Groves;N Engl J Med.,1978
2. El paciente difícil: quién es y cómo manejarlo;Agreda;An Sist Sanit Navar.,2001
3. The’difficult patient’ as perceived by family physicians;Steinmetz;Fam Pract.,2001
4. Actuación ante los pacientes de trato difícil;Pueyo;FMC.,1996
5. The difficult patient and the troubled physician;Crutcher;J Fam Pract.,1980