1. Report of the Committee for the Referral of Reference Inquiries;Association of College and Research Libraries,1952
2. Using Internet for reference: Myths vs. realities;Basu;Computers in Libraries,1995
3. Telecommunications primer;Becker;Journal of Library Automation,1969
4. Some problems of telephone reference service;Bond;Wilson Library Bulletin,1953
5. The communications network in Montana;Clay;Montana Libraries,1968