1. Total Quality Management (TQM) in diagnostic radiology;Rehani;J Med Phys,1995
2. Implementation of patient safety initiatives in US hospitals;McFadden;Int J Operat Product Manag,2006
3. Fundamentals of Total Quality Management;Dahlgaard,1997
4. Improving healthcare quality and cost with Six Sigma;Trusko,2007
5. The self-designing high-reliability organization: aircraft carrier flight operations at sea;Rochlin;Naval War Coll Rev,1987