Author:
Yilmaz Veysel,Ari Erkan,Oğuz Yasin Emre
Subject
Urban Studies,Transportation,Geography, Planning and Development
Reference71 articles.
1. Modelling service-specific and global transit satisfaction under travel and user heterogeneity;Allen;Transp. Res. Part A: Policy Pract.,2018
2. The role of critical incidents and involvement in transit satisfaction and loyalty;Allen;Transp. Policy,2019
3. Reforming inner city bus transportation in a developing country: a passenger-driven model;Andaleeb;J. Public Transp.,2017
4. The antecedents and consequences of customer satisfaction for firms;Anderson;Market. Sci.,1993
5. A customer satisfaction research prospectus;Anderson,1994
Cited by
13 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献