A Survey of the Impact of Disruptive Behaviors and Communication Defects on Patient Safety

Author:

Rosenstein Alan H.,O’Daniel Michelle

Publisher

Elsevier BV

Subject

Leadership and Management

Reference32 articles.

1. To Err Is Human: Building a Safer Health System,1999

2. Crossing the Quality Chasm: A New Health System for the 21st Century,2001

3. The long road to patient safety: A status report on patient safety systems;Longo;JAMA,2005

4. The Joint Commission: Improving America’s Hospitals: A Report on Quality and Safety, 2007. http://www.jointcommissionreport.org/ (last accessed Jun. 23, 2008).

5. Wachter R.: The end of the beginning: Patient safety five years after “To Err Is Human.” Health Aff (Millwood) Suppl Web Exclusives:W4-534–W4-545, Nov. 30, 2004.

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