1. To Err Is Human: Building a Safer Health System,2000
2. VHA National Patient Safety Improvement Handbook: VHA Handbook 1050.1,2002
3. Risk management: Extreme honesty may be the best policy;Kraman;Ann Intern Med,1999
4. Guidelines covering disclosure of errors now in place at Montreal Hospital;Peterkin;CMAJ,1990
5. Integrated Risk Management Program (IRMP),1995