1. To Err Is Human: Building a Safer Health System,2000
2. Crossing the Quality Chasm: A New Health System for the 21st Century,2001
3. Six Sigma: The evolution of 100 years of business improvement methodology;Snee;International Journal of Six Sigma and Competitive Advantage,2004
4. Implementing Six Sigma: Smarter Solutions Using Statistical Methods;Breyfogle,2003
5. The Six Sigma Book for Healthcare;Barry,2002