1. 2004 Survey of Physician Appointment Wait Times,2004
2. Advanced access: Reducing waiting and delays in primary care;Murray;JAMA,2003
3. Improving timely access to primary care: case studies in the advanced access model;Murray;JAMA,2003
4. Implementation of an open access scheduling system in a residency training program;Kennedy;Fam Med,2003
5. Achieving open access: The road to improved service and satisfaction;Boelke;MGM Journal,2000