1. Communication behaviours in a hospital setting: An observational study;Coiera;BMJ,1998
2. The Joint Commission: Sentinel Event Statistics, Dec. 31, 2006. http://www.jointcommission.org/SentinelEvents/Statistics/ (last accessed Apr. 13, 2007).
3. Reynolds V.E., Garcia M., Blunt M.L.: Removing barriers to effective communication between physicians and nurses in a nursing facility. Poster presented at the American Medical Directors Association’s annual symposium, Atlanta, Mar. 15, 2001.
4. Does housestaff discontinuity of care increase the risk for preventable adverse events?;Petersen;Ann Intern Med,1994
5. The human factor: The critical importance of effective teamwork and communication in providing safe care;Leonard;Qual Saf Health Care,2004