1. Universities and libraries move to the mobile web;Aldrich;EDUCAUSE Quarterly,2010
2. The local nature of digital reference;Berry;The Southeastern Librarian,2003
3. The theory of reference work;Bishop;Bulletin of the American Library Association,1915
4. Location-based questions and local knowledge;Bishop;Journal of the American Society for Information Science and Technology,2011
5. Virtual reference services: Consortium vs. stand-alone;Bishop;College and Undergraduate Libraries,2007