1. Using electronic mail surveys and computer-monitored data for studying computer-mediated communication systems;Anderson;Social Science Computer Review,1995
2. The practice of social research;Babbie,1998
3. Tracking the progress of e-mail versus snail-mail: Gap narrows on response rates, but applications still limited;Bachmann;Marketing Research,1996
4. IPCT journal readership survey;Berge;Journal of the American Society for Information Science,1996
5. Electronic surveys: Methodological implications for using the World Wide Web to collect survey data;Bertot,1996