Revolutionizing generative pre-traineds: Insights and challenges in deploying ChatGPT and generative chatbots for FAQs-Reference-Cited by-同舟云学术

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Revolutionizing generative pre-traineds: Insights and challenges in deploying ChatGPT and generative chatbots for FAQs

Published:2024-07 Issue: Volume:246 Page:123224
ISSN:0957-4174
Container-title:Expert Systems with Applications
language:en
Short-container-title:Expert Systems with Applications

Author:

Khennouche Feriel^ORCID,Elmir Youssef^ORCID,Himeur Yassine^ORCID,Djebari Nabil^ORCID,Amira Abbes^ORCID

Publisher

Elsevier BV

Reference151 articles.

1. ALICE chatbot: Trials and outputs;AbuShawar;Computación y Sistemas,2015

2. AI-based chatbots in customer service and their effects on user compliance;Adam;Electronic Markets,2021

3. An overview of chatbot technology;Adamopoulou,2020

4. Towards a human-like open-domain chatbot;Adiwardana,2020

5. Descriptive Research on AI-based tools to aid personalized customer service: Case of ChatGPT;Agarwal;Journal of Reproducible Research,2022

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