Selection effective management tools on setting European Foundation for Quality Management (EFQM) model by a quality function deployment (QFD) approach

Author:

Yousefie Same,Mohammadi Mahmood,Monfared Jalal Haghighat

Publisher

Elsevier BV

Subject

Artificial Intelligence,Computer Science Applications,General Engineering

Reference22 articles.

1. Quality function deployment (service QFD): 3-day workshop;American Supplier Institute,1994

2. To what extent do enablers explain results in the EFQM excellence model? An empirical study;Bou-Liusar;International Journal of Quality & Reliability Management,2005

3. Rating the importance of customer needs in quality function deployment by fuzzy and entropy methods;Chan;International Journal of Production Research,1999

4. Prioritizing the technical measures in quality function deployment;Chan;Quality Engineering,1998

5. A systematic approach to quality function deployment with a full illustrative example;Chan;Omega,2005

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