Hybrid Kano-DEMATEL-TOPSIS model based benefit distribution of multiple logistics service providers considering consumer service evaluation of segmented task

Author:

Du Shan

Publisher

Elsevier BV

Subject

Artificial Intelligence,Computer Science Applications,General Engineering

Reference59 articles.

1. Aguezzoul, A. and S. Pires (2016). 3PL performance evaluation and selection: a MCDM method. Supply Chain Forum: An International Journal, Taylor & Francis. https://doi.org/10.1080/16258312.2016.1176302.

2. When variability trumps volatility: Optimal control and value of reverse logistics in supply chains with multiple flows of product;Angelus;Manufacturing & Service Operations Management,2021

3. A state-of the-art survey of TOPSIS applications;Behzadian;Expert Systems with Applications,2012

4. Berger, C., R. Blauth and D. Boger (1993). Kano’s methods for understanding customer-defined quality.

5. Selection of energy-efficient material: An entropy–TOPSIS approach;Bhowmik;Soft Computing: Theories and Applications, Springer,2018

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