A three-stage approach for aircraft line maintenance personnel rostering using MIP, discrete event simulation and DEA-Reference-Cited by-同舟云学术

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A three-stage approach for aircraft line maintenance personnel rostering using MIP, discrete event simulation and DEA

Published:2013-06 Issue:7 Volume:40 Page:2659-2668
ISSN:0957-4174
Container-title:Expert Systems with Applications
language:en
Short-container-title:Expert Systems with Applications

Author:

Van den Bergh Jorne,De Bruecker Philippe,Beliën Jeroen,De Boeck Liesje,Demeulemeester Erik

Publisher

Elsevier BV

Subject

Artificial Intelligence,Computer Science Applications,General Engineering

Reference29 articles.

1. Call center staffing with simulation and cutting plane methods;Atlason;Annals of Operations Research,2004

2. Optimizing call center staffing using simulation and analytic center cutting-plane methods;Atlason;Management Science,2008

3. Optimizing daily agent scheduling in a multiskill call center;Avramidis;European Journal of Operational Research,2010

4. Staffing multi-skill call centers via search methods and a performance approximation;Avramidis;IIE Transactions,2009

5. Integration of analytic hierarchy process and data envelopment analysis for assessment and optimization of personnel productivity in a large industrial bank;Azadeh;Expert Systems with Applications,2011

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