1. Communication skills in palliative care: development and modification of a rating scale;Argent;Medical Education,1994
2. Interaction Process Analysis: A Method for the Study of Small Groups;Bales,1950
3. A Theory of Play and Fantasy;Bateson,1972
4. On the methods and theory of reliability;Bartko;Journal of Nervous and Mental Diseases,1976
5. The relationship of physician medical interview style to patient satisfaction;Bertakis;Journal of Family Practice,1991