How destructive are negative tourist-to-tourist interactions despite the mitigating effect of optimism?

Author:

Koç Burcu,Küçükergi̇n Kemal Gürkan,Dimanche FredericORCID

Publisher

Elsevier BV

Subject

Marketing,Strategy and Management,Business and International Management,Tourism, Leisure and Hospitality Management

Reference65 articles.

1. Negative tourist-to-tourist interactions, value destruction, satisfaction, and post consumption behavioral intention;Adam;Journal of Destination Marketing & Management,2021

2. Measuring negative tourist-to-tourist interaction: Scale development and validation;Adam;Journal of Travel & Tourism Marketing,2020

3. Religious servicescape and intention to revisit: Potential mediators and moderators;Alhothali;Asia Pacific Journal of Tourism Research,2021

4. The impact of tourists' emotions on satisfaction and destination loyalty – an integrative moderated mediation model: Tourists' experience in Switzerland;Al‐Msallam;Journal of Hospitality and Tourism Insights,2020

5. Co-creation of experience value: A tourist behavior approach;Andrades,2014

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